Tante ALMA's Bonner Hotel

Very nice Staff

I thought the Staff were all lovely There are many words to describe the actual Hotel itself. Quirky, eclectic, random, mishmash, cosy. I could go on. It certainly wouldn't be to everyone's taste but I loved it

The over powering smell of smoke in the reception area and people smoking outside. As someone who is a non smoker and also with a heart condition I did struggle with this. However I accept you are not in your Hotel all day

Clean, good position

I suggest adding some kettles, specially during winter time it's appreciated to have a warm tea in the room since there's no warm drink service

The bed was extremely comfortable and the room had nice furnishings including stool, table, and smart TV.

The shower curtain was inefficient and too small, this was a problem as the shower has no screen. The hotel was also understaffed and check-in could only be done digitally which was confusing. I did not get clean towels provided during my 4-day stay either, which if I was staying longer I would have requested (no sign anyone had been in the room during my stay). The main keypad also didn't work and this was causing access confusion. Generally the hotel interior is somewhat outdated compared to the presentation in the photographs which makes it seem more modern and brighter.