Contessina Hotel

The property itself is very nice and the rooms are spacious. Despite the size, it does not feel overly crowded. The pools are very nice. We got a better room category upon arrival.

The property ties to be more than it is. There’s so many things that aren’t quite right. You have an app that you have to use during your stay to order drinks from the pool, food at the restaurant etc. Very cumbersome, in particular as the app does not work well. The staff is bored / unfriendly (with the exception of the cleaning ladies, they are beyond friendly and accommodating!). Upon arrival you are told about the app, parking and that you need to reserve the night before if you plan on dining in one of their restaurants. The outline of the resort is not provided (we only discovered a third pool on the last day). You have two breakfast options, one is à la carte (also not mentioned up in check-in) and one is a buffet. The buffet is catastrophic - not because of the food choices, but it looks as if a bunch of rakooons had breakfast there by 9:30 already. Breakfast ends at 10:30, by 10am staff is taking away food already. Also: the village, it reminded me more of the ballermann in Mallorca (albeit with Brits rather than Germans)

The hotel is immaculate fabulous location and wonderful staff . The rooms are fabulous and the showers to die for!! I will be returning 100% the best hotel abroad I’ve ever stayed in !

Absolutely Nothing

Very welcoming and lovely staff. Good location to visit both the North and South of the island. Great breakfast options and lovely pools and very clean facilities.

Room was a slightly odd layout having a sofa bed instead of another double bed which would have been a better use of space for a “family suite”.

The hotel is very modern and clean!

However it was very noisy in the bedrooms. The walls are really thin and you can hear everyone talking or walking past your room. The rooms also weren’t very spacious.