Boutique Hotel & Spa Casa del Mare - Mediterraneo

Everything

Nothing

Politeness of staff

Lovely hotel with a nice pebble beach and sea! Very comfortable rooms as well and very friendly staff! Thanks for a great stay!

The busy road in between the beach and the hotel was a bit dangerous

The room was very nice, comfortable and well designed. The staff were friendly and welcoming, and the view from the balcony was definitely one of the highlights of our stay.

Although the staff were very nice, unfortunately they were not particularly helpful or effective. For many of our questions and requests, we did not receive a satisfactory solution. There were also several details that did not match what we would expect from a five-star boutique hotel. For example, there were old insect nests left on the balconies, and the spa area was not properly maintained, used towels were left in piles on the floor and there were puddles of water around. The rooms facing the road can also be quite noisy. The biggest problem during our stay was a wedding organized at the hotel. Loud music continued well past midnight and made it practically impossible to sleep. This is particularly disappointing when staying at a five-star boutique hotel and paying around €400 per night. At this price point, guests should be able to expect peace and comfort, or at the very least clear advance information about an event that may seriously disturb their stay. Another disappointment was the beach. It is advertised as private, but in practice anyone from the street can access it. As a result, it can get very crowded and hotel guests may struggle to find a place.