Xanadu Resort - High Class All Inclusive

Brilliant hotel. An exceptional value for the money. Rooms: modern and clean, with your minibar serviced and refilled daily at no charge. Bedding was excellent as was insulation. We had a view of the ocean and pool, and could even hear the music in the evening without going down. Food: High qualify and varied. Plenty of salads and there is an outdoor grill. The speciality fish restaurant was A+ and surprisingly underused. We found the food to be as good as any place we stayed and we did put on weight. Drinks: Free and high quality. Top shelf too. I have never seen that before at an all-inclusive hotel. Pools: Several and all excellent. The only issue I had was with the main pool. The steps into the pool are unfinished concrete and you can scratch your feet if you aren't careful. Beach: The only potential downside. Very rocky. It's a shame they do not bring in sand like many 5-star hotels. That said, there were plenty of sunbeds and umbrella and you never have to worry about getting an excellent place. No need to get up early albeit there were one or two "sunbed pirates who staked out chairs by the pool at 6am".

Rocky beach. Unfinished concrete steps in main pool. They really should be tiled.

The hotel is situated on a large secured grounds. We were in one of 12 one floor buildings grouped in pairs in a wooded area centred around a largish pool (1.40m), 2-3 minutes from the main hotel building. In front of the building there were other pools and for swimming another shallow for younger children. Around all pools there were plenty of deck chairs and we were always able to find available. But every day we walked 4-5 minutes down to the beach and a large pier with a lot of deckchairs. The beach also had two A la carte restaurants , of which the Italian was open during the day, but also had another bar on the pier until 6PM ! We ate every day at the main restaurant which was large and had a good range of cooked food , salads and fruit. While it was busy , we always found somewhere to sit and never waited. Seating was both inside ( with aircon ) and outside shaded but windows fully open or under a shade canopy. The staff were numerous and generally attentive. It was busy so sometimes you needed to wave for attention , but this was met with a smile. The bedroom was quiet , the bed was comfy and room was clean. The cleaner team was visible every day and ready for any requests. I indicated that I have a gluten allergy and they provided me with a piece of paper to present in the restaurant any time I needed advice on the food. As there was plenty of salad, vegetables and grilled food I had no problems. In the evening , there was a bar area near the hotel pool as well as the main hotel reception area, as well as a night club nearer the beach which opened later in the evening.... far from the residential area. Overall a very positive week

There wasn't really anything negative to mention. The only point I would say is that while the sea was warm , the sand was nearly always agitated and so not clear. So while people went for a dip or a swim , there was no snorkling.

The staff were very friendly and helpful, the food was amazing, so we had a great experience.

The rooms specifically the design is vey dated for instance the floor light was terrible, i think the tv should be hanged so that there is more space on the desk and the mirror next to the sitting area should be moved in front of the desk, Many women would find it more convenient since they do their makeup( please more light). The Floors should be updated to parquet flooring since its easier to clean, rather than carpet flooring since that holds on to more dirt.

Average

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