JQC Rooms

I had the single room. Clean, excellent location and friendly staff. Big help in keeping the bags post check out fr such a low cost as well! Gracias!

Clean comfortable

Right in the center of Madrid. Simple but clean room.

The noise! Nightclub underneath which went on until 4am. The beds were vibrating with the noise. No kettle in the room.

The hotel has an excellent central location — perfect for exploring the city. The room was clean upon arrival, and while you can still hear some street and party noise even with the windows closed, it’s not unexpected given the lively area. The double door-code system (one for the street entrance, one for the floor) made me feel safe and secure, which I appreciated as a solo traveler. The receptionist was really kind and helpful throughout the stay. I also liked that the hotel offers luggage storage after checkout for just 1€, which was convenient.

Unfortunately, my overall experience was overshadowed by a very unpleasant incident. On the second night of my three-night stay, just as I was about to sleep after taking a shower, a cockroach suddenly crawled out from under my bed. I was completely shocked and frightened — not at all what you expect in a hotel. Thankfully, I was wearing shoes and managed to kill it. I reported it immediately to the 24-hour receptionist, who responded quickly, took a photo, removed the cockroach, and was clearly just as surprised as I was. He couldn’t move me to another room, but he helped me check the rest of the room, and we didn’t find any others. What’s concerning is that I never opened the window, and the only person besides me who entered the room was the cleaning staff. While checking for more bugs, I noticed yellow stains on the mattress — another unsettling detail that made it difficult to relax for the remainder of my stay. To sum up: the location is fantastic, the staff are genuinely kind, and the hotel felt safe and convenient. But the cockroach incident and stained mattress were major issues that seriously impacted my comfort and confidence in the cleanliness of the hotel. I hope they take pest control and hygiene more seriously going forward.