Our host Michelle was excellent. Some things need attention but, all and all we had a great stay.

The Amara is the perfect location to enjoy Ixtapa: on the beach, multiple pool options, outdoor bar with drinks and snacks, gym, friendly staff and right across the street from markets and restaurants. There is a 20 USD per person fee for this though, contrary to the listing that there are no hidden fees. The unit was perfect for us as a family. Great bedroom and bathroom set up, fairly well equipped kitchen although missing a few of the amenities listed: toaster, paper towels, spices and note that you need to supply your own shampoo and toilet paper. The large balcony has an amazing view, we enjoyed coffee there every morning, and a drink at the end of the day. Overall a great stay, we would definitely come back. The rating was only downgraded due to limited communication with the host (attentive when there was a maintenance issue but not for the assistance we needed with wifi, taking advantage of the meal prep offer and a request re late checkout option).

All was good. The kitchen needs updating and there was no toaster otherwise everything was great.staff was very friendly and helpful.

We have stayed in Ixtapa a dozen times over the past few years. This was our first time at the Amara and we fell in love with the property.Unfortunately we had a number of issues during this stay. Some, the owner had no control over but others it seemed could have been dealt with more swiftly. The main problem was a lack of internet for the entire first week (the other condo we had also rented did have internet so it wasn't an Amara wide issue). We work remotely and our kids are in online school so it was tough to not have that. The condo is beautiful and clean. Ample towels and blankets. No toaster and you need to purchase matches or lighter to light the stove as it is gas (this is not explained anywhere so we couldn't use the stove for days).There was confusion on my end about housekeeping. In the fine print after booking it states that you have to pay to have housekeeping come at all. It was frustrating to not know this. Our other condo at the Amara, the owner included housekeeping 3 times per week. The balcony (and 2 bedrooms) overlook the Krystal pool where they party with LOUD music overnight. Over Christmas and NYE, there were spotlights and music that kept us up until 4am. Bring earplugs and eye masks. Ixtapa itself is beautiful and perfect and we will go back again and again-likely to the Amara from now on, but our different frustrations with this unit distracted from being able to fully relax so we would stay in a different unit.