Good space in unit with good parking. Had heating and air con. Gas shower was hot and nice pressure. Linen and blankets were good and warm. Semi close to the beach (5min walk) away and not far from town or Waihi. Quiet place as hardly anyone here.

No milk on arrival or top-up in 2bdrm unit for 2 night stay. Some of the crockery was chipped and pan lost its non-stick. We bought another one. The gas burner hob also kept going out while cooking. The bunk beds were quite uncomfortable even with putting extra mattress on top. When you have a shower the water goes all over the floor making it quite a slipping hazard for bathroom use afterwards. Hot tubs that are on the website weren't advertised well that you had to pay for use (otherwise I wouldn't have chose to stay here as wanted a water option for kids).

Unit was clean and tidy, very handy to the beach. Friendly service, they had moved me to another unit because there was a major rain warning,

N/A

The layout of the unit

The cabin we ended up in was very nice. Management listened when we expressed our concern and disappointment at the disorganised and uncommunicative way they handled a bad weather event.

We arrived at the beginning of a severe storm and our allocated cabin was on the lowest corner of the grounds. It rained very heavily and the grounds had flooded by morning, rising steadily. We had slept in an uncomfortable too-firm bed. Early morning, we were asked to head out through the flood waters to higher ground where empty cabins had been unlocked to move to. This was great, but I don't understand why we hadn't been upgraded to this the night before, when staff were aware of the history of flooding events and the likelihood of it overnight due to the weather warnings. We were initially moved into someone else's cabin, management believing the person had vacated. This wasn't the case and when we were asked to move again, it was left to us to find a cabin that was empty. Overall, it was a pretty disappointing and overpriced experience.