Cape Sienna Phuket Gourmet Hotel & Villas - SHA Extra Plus

Location, staff are brilliant room was stunning

nothing

Everything

Nothing

The location is very close to Patong without being in the chaos. The view from our room in 5209 was spectacular. The room was spacious and comfortable. The air-conditioning kept our room cool and comfortable. The buffet breakfast had many options and kept us full for most of the day. The roof top bar was amazing especially during sunset. The view of Kamala Beach was picture perfect and very relaxing. The pool was right next to the breakfast area and had many places to relax. The tour booking table was very helpful and helped us book 2 fantastic tours and a show at Carnival magic. Of course you pay a little extra with the hotel but not much and for the stress free factor with booking hotel pick ups and transfers it was well worth it. The gym was very nice and the spa was relaxing. Will definitely book again. Highly recommend.

During our stay parts were being renovated but the staff we're all very gracious and kept areas as clean as possible without too much noise or disruption.

The location and facilities

Most front office staff were indifferent to borderline rude. Some were full of excuses. Lack of housekeeping service and poor quality of amenities.