One&Only Palmilla

Absolutely everything was perfection. From the minute we drove onto the property, I was blown away by the attention to detail, the warm and welcoming staff and the impeccable service at every single turn. The rooms are just stunning, the turn down service next to none, the personal hosts go above and beyond everyday (thank you Jesus and Damien!), the food is extraordinary (catch of the day at Agua changed my life), the pools and the overall ambience is just perfect, I could not reccomend this hotel highly enough. Already dreaming of my next stay here!

Nothing. It’s beyond perfect.

Exceptional hotel, setting the standard for real hospitality. From before we arrived, through our entire stay, to check-out, the hotel staff were exceedingly warm, helpful, and responsive. You can tell the hotel really stresses the importance of looking after guests and empowers all employees to make guest experiences delightful. The property itself is stunning, with lush greenery, multiple pools, and several restaurants. Our room was spotless and well maintained throughout our stay, making it extremely comfortable for us. The pools deserve a shout out with warm, crystal clear water, and comfortable loungers (we spent a lot of time there with our 5 mo old), and the beach access was a huge plus. That said, the breakfast was probably the biggest highlight of our stay. We had breakfast included in our rate, and it was such a treat going to Agua every morning and enjoying delicious, clean food with a spectacular view of the ocean. The group chat they set up with concierge / hosts was also a really nice touch- all we had to do was send a quick message with any requests and the hosts organized / accommodate everything. Definitely recommend, and big thank you to our wonderful hosts, Samuel, Francisco, and Lorenzo.

The only downside is that everything is quite expensive (hotel, food, drinks, etc.), but you can understand why after staying there.

The swimmable beach, the pools, the location, the wonderful staff, the large comfortable room

Drinks, meals and spa treatments were all very expensive . Would except higher prices at exclusive resort but these were way up there.

lovely location.

There was an unlit step that we both tripped on. My partner split his toe open. I smashed my phone. nobody from management contacted us.