Locanda Pozzetto

Everything

Wonderful position. Very attentive and friendly staff and delicious food.

A bit more seating in the garden would be good

A beautiful hotel located in the hills above Leveno. The room was very spacious & comfortable with a lively balcony. What really sets it apart is the extraordinarily wonderful restaurant. Make sure you book in advance as it gets very busy. The food, service, views were exceptional and we very much hope to come back one day. Thank you for a lovely stay.

Really beautiful location and view. Parking place included. Tasty breakfast. Kind operating hotel manager.

Unfortunately, we were situated in the side building, which is situated right by the parking lot, it was noisy in the evenings. We were disappointed, because in the reviews, this hotel was labeled as calm place to stay. Because of the Michelin restaurant, the place is really busy and guests are leaving late, so except Monday evening, when the restaurant is closed, we heard all the cars leaving and guests saying goodbyes, till 00:30 at least. During the evening, the staff was using the storage under our apartment frequently, so it was unpleasant and noisy too. They used it even after the guests left, probably to store things, so we heard them even at 1 a.m. in the morning. Another problem was there is no air conditioning and in this especially hot summer, it is crazy. But this is our mistake. We did not check it in advance. This apartment is situated near the exit of the parking lot and there are also trash cans by the exit gate. It smelled a lot, especially at night, when there was the only time to ventilate the room by opening all windows. The fridge/minibar is not working properly. The items inside were not cold. In the shower there is only overhead shower, so if you want to shower, it is not easy to not wash your head every time. And the last problem was there was no place to store our bikes. The staff person, who gave us the keys, when we came, said we could leave the bikes at the terrace/balcony, which is nonsense - it would not be protected at all. It is accessible for anyone to come and take it :( So we rather stored all three bikes in the apartment, which was not very comfortable, but it was safer. I am sorry for writing such review, because we were expecting something absolutely different according to other reviews. The guests probably usually stay in the main building I suppose. Not in this one :( To be fair, I must add, that the hotel operating manager was very kind to us, trying to offer some solution.