Monte Carlo Hotel

Every thing

Could not fault it

Central to all shops beach clean nice pleasant helpful staff

Top class food Top class service Close to the beach

Everything good

I recently had the opportunity to stay at a hotel and wanted to share my thoughts on the experience. Overall, it was a mixed bag with both positive and negative aspects. Upon arrival, the female receptionist was friendly and welcoming, which instantly made us feel at ease. The check-in process was quick, and she was accommodating to our needs. The housekeeping staff did a thorough job and promptly changed our towels as per our request. They were sweet and approachable. Similarly, the kitchen staff was helpful and displayed a pleasant attitude during our interactions. However, the real disappointment came from the staff on the floor. It seemed that they had a biased approach towards guests based on their gender. If you were a woman, you received preferential treatment, while others were often ignored. This created an uncomfortable atmosphere and left a negative impression. The staff exhibited a poor attitude, which was disheartening to experience. While the hotel had amenities such as a Turkish bath and massage services, I felt that the pricing structure was unfair. A hotel of this size should have standardized prices instead of trying to exploit guests for more money. Negotiating prices shouldn't be necessary, and it detracts from the overall guest experience. It was disappointing to witness the staff's focus solely on female guests, neglecting others in the process. In conclusion, my stay at the hotel had its highs and lows. The friendly and accommodating receptionist, diligent housekeeping, and helpful kitchen staff contributed to a positive experience. However, the biased attitude and poor behavior of the floor staff created a significant source of stress and disappointment. I hope that the hotel management takes note of these concerns and works towards improving the overall guest experience for all visitors.