It was beautifully designed. Amazing views and very comfortable. It really felt very high quality.

Nothing

The chef is amazing! The quality of food is good. The chef was very happy to make customizations for me that I really appreciated. This property does the Western colonial style menu often featured at safari lodges - they do it well, but I am not a fan so much of this approach to menu design.

I would have loved more detail on the source of their food. I would have loved more detail about their supply chains in general as it relates to sustainability and local economy; I know this property is working toward sustainability, which is great!

If you only spoil yourself once this is the place to do it, location on the banks of the Zambezi, great friendly staff, the evening river cruise was really special watching the romantic sunset on the river to the sound of snorting hippos is an experience you won't forget. The staff are great and it's obvious making your stay enjoyable is there main goal. Did I mention the chalet, it really has to be experienced to be believed - fantastic!!

Not really a criticism but the drive from the main road is long and could be better sign posted but that added a little to the adventure

The employees are excellent and extremely professional.

You can't order any food à la carte. You need to order in advance your breakfast, lunch and dinner. These are too copious and very expensive. We don't want always a 4 course dinner. Another thing is, that we had a friend visiting is at night. Because it's too far from the city, there was no taxi to bring her back. She slept with us and left early morning. We had to pay US$ 120 for this. This is a month salary in Zambia for 8 hours in the same bed. During our stay there was hardly any electricity. Continously power failure. They have a generator for the reception area, which they use once and a while. But not for the tents.