Royal St. Andrews Hotel, Spa and Conference Centre

Location and cleanliness

Nothing

The location was central to where I had to go to. Clean, comfortable and roomy.

I explicitly requested two separate beds for my mom and me. The hotel confirmed this. However upon arrival we found a king-size bed. I requested it again from reception and was promised someone will come to separate the beds. We waited but had to get ready for a function and time was running out. As we were busy getting dressed, the lady knocked on the door. I asked her to come back in 20 min as we had to leave soon. Later that night, when we returned, we found the beds still connected, she never came back. This was unfortunate, but did not pursue the matter as it was so late and my mom (85) was tired.

Everything, the linen was clean and the staff was very friendly and willing to help when ever I needed help

tranquil views and the level of professionalism

Accommodation **** Breakfast **** Cleanliness ****

Dinner - Server ( a plate carrier ) never poured our wine or water - self service , not accustomed to interacting with guests and table etiquette The casual non professional front office staff - smiling only gets you so far