Ona Beverly Hills Heights

Urozmaicone śniadanie, uprzejmy i pomocny personel w recepcji, czystość w pokoju, ładny widok na basen z małego tarasu.

Na śniadanie trzeba chodzić do sąsiedniego obiektu co nie było zbyt komfortowe. Poza tym gdy prosiłem o wcześniejsze śniadanie o dosłownie 5 minut w związku z koniecznością dotarcia na czas do kolejki linowej na wulkan El Teide to pracownica nie chciała mnie wpuścić i była mała awantura, mimo, że wszystko na stołach już było przygotowane na przyjęcie gości. Trochę problematyczne parkowanie na ulicy z powodu chronicznego braku miejsca.

The gym wasn’t just a token effort, loads of free weights, music playing and clean

Transport was included would have been great if available a little more often

great stay, clean and plenty if space in the apartment. parking places all around, easy to get to the beach (also buses available) great view, very good food, and the staff was extremely friendly and supportive

Food was cold and feeding time was like a zoo.No proper organisation whatsoever. 7 night stay we ate out 4 of the nights having paid for dinner each evening. The worst we have ever eaten. Breakfast was plentiful but every morning it was freezing . Dinner was dreadful wanted to give tap water for drinking. I emailed reception on this and in fairness Belen addressed it immediately but it was only for 1 night they then wanted to charge for drinking water.The waiter with the glasses who looked like the manager was quite rude whhen i told him our water was included. Our room was lovely in fairness we had a balcony inside and outside. No lifts in the hotel. No adequate air conditioning working. Area is all up hill and walking would be 20 mins from local shops ect. They do have a shuttle bus on the hour until 6 pm every day. El Paso restaurant across from the hotel was lovely very friendly and food was gorgeous. My recommendation would be keep your money for food eat elsewhere. Girls on checking in were also lovely. Staff in general work realy hard its a pity the hotel is not managed more professionally. Big shout out to the life guard hes a credit to your hotel he helped everyone on arrival and very informative. Unfortunately we will not return to this hotel again.