Phi Hotel Cavalieri

Fabulous breakfast

Clean, safe, quick check in

Great staff (except one guy from breakfast who really made us feel uncomfortable), room is big and nice / comfortable - bathroom great too. Easy to park, safe and quiet. Very good breakfast !

Good food at the restaurant too but too repetitive if you stay more than 2 days like us. Expensive wine for Italy and the location …

The staff at the dinner restaurant is commendable, professional, and courteous. The maids, too. I was at the hotel for two nights, which were booked separately, so one night is listed here... I booked a superior room. The pictures here were probably taken with a widening lens, but in reality, it was not so big. For three hours, my room and several other rooms had no electricity or lighting. My room was malfunctioning, but the rest of the hotel had electricity. The reception staff did not make an effort to find a solution with the management. They did not offer alternative batteries / mobile lighting, change the room of a guest who had not yet arrived, move me to another hotel, or offer any other solution. They Just wait for an outside electrician to arrive. There was no genuine apology, no compensation, and they made sure to charge me an extra three euros for a bottle of water I ordered. To avoid sitting in the dark, I went to the Jim / swimming pool next door, which offers a 6.5 euro special rate for hotel guests to use the pool. The free parking around the hotel is a bonus.

As many point out, the breakfast needs improvement, There is only one coffee machine, The buffet is small, the vegetables are dry, it seems that the sliced ​​cucumber and the cut fruits are left over from yesterday, There are only hard-boiled and scrambled eggs in the buffet If you want a soft egg, an omelette or a sunny-side-up egg, you have to pay an extra fee. Orange juice is also with an additional charge, Although the hotel has four stars, and not cheap at all.