VATC Sleep Pod Terminal 1

I originally made my reservation for the VATC Terminal 1 location by mistake. I was traveling from Nha Trang to Hanoi on a domestic flight into Terminal 1, then needed to collect my luggage and go to Terminal 2 for an international flight. The VATC location is one or two levels downstairs from the main entrance and ticketing floor. There are elevators behind the information desks, which is helpful if you have luggage or prefer not to use the stairs. VATC is located before airport security screening. There are no bathrooms inside VATC, but bathrooms are available just across the hall. There is also a luggage storage service across the hall for a fee. Everyone I met at VATC and at the luggage storage area was pleasant, and the customer service was excellent. My wife and I were able to rest and sleep comfortably, and this was my first time using a service like this. I felt it was good value for the money. One important note for older travelers or anyone with mobility concerns: there are bunk beds. I took the top bunk, and at age 70 I was able to get up and down without much difficulty. However, if you have mobility issues, I would recommend considering a lower bunk if available. Overall, I had a positive experience and would consider using VATC again.

No issues

Everything.

I didn’t like how one person kept talking on the phone and I was trying to sleep. There should be a reminder for guests that people are trying to rest in the pods if they are making calls keep it at a minimal. The staff was able to give me noise cancelling buds to assist me with the noise issue.

It was in the airport and saved precious time. Also for a pod, very comfortable

Nothing

Helpful staff on reception. Looks good from the outside. However felt a bit like a prison cell with WiFi on the inside. However very close to the domestic departures and did have Netflix. There is a restaurant on the next floor up.

The toilets were a bit of a walk down the hall which was deserted and this floor of the airport felt very isolated. Also no showers.