Trip Inn Hotel Ariane

After a delayed train into Hamburg and then an extra hour's wait because of a cancelled train to Kóln it was well after one in the morning before I set off from the Hauptbahnhof to find the hotel but it was more straightforward than I expected, plus the twenty four hour reception was a godsend to a weary traveller. Morning light filling the room was probably what I needed to get me awake and out next day, en-suite was good. Can't comment on wi-fi or breakfast as time didn't allow for either before check out.

I messaged ahead from the train when it became obvious that I would be very late but got a confusing message back telling me to cancel (I had paid for a non cancellable booking) and re-book.I ignored the message but it did worry me, a booking.com system glitch or someone at the Ariane misunderstanding my message ? Anyway, when I eventually got to the hotel the receptionist was fine.

The location is great - close to several bus and tram stations, the city center, and a huge public pool. WiFi was super quick. The staff were very helpful when we needed things like extra soap and trash bags. Convenient that it's staffed 24/7 as well. The rooms had windows that opened completely open, so a nice breeze could air out the room. The TV was fine as well, with quite a range of channels.

The facilities weren't super clean - the bathroom could do with freshening up as there were stains on the grout and tiles.

It’s ok normal

Bed small

The receptionist was polite anf helpfull

Very small room and small bed