Poiano Garda Resort Hotel

The hotel is in a great place. Even though it is a bit of a way from Garda, there is a regular shuttle bus. This gets really busy though and the hotel should consider a bigger bus. Our room was nice, but it could do with a bit of upgrade which we saw it’s on its way next year. Everything was really clean, we had a beautiful terrace with stunning view. The pool is also great and we appreciate the little buggy cars as the resort is really hilly and our apartment was quite far from the reception. The restaurant was also really good, staff mostly friendly however few members of staff didn’t seem particularly helpful. The restaurant manager was amazing, always smiling and so good with our little one. Food was also good, however they do need to introduce labels as it was hard to tell what is what and not great for someone with special diet. The kids menu was pretty much the same every day. But everything was tasty. We didn’t get to use the spa as families are only allowed in for an hour a day. As this is a family hotel I would expect another slot to allow people with kids to enjoy the spa. There is also a great gym and kids playground. Overall, good hotel, very clean and amazing views

It needs an upgrade but that is on the way. The reception was always ridiculously busy so it took a while to even ask a question and you could see how tiring it was for the staff so I would review perhaps a separate desk for certain queries. The restaurant needs to have e labels to ensure guests know what we eat and maybe introduce special diet menu.

The food selection was great and service fast, loved the muesli station at breakfast with all the seeds, nuts and dried fruit. Pool was perfect and evening entertainment lovely and chilled. The staff in the golf buggy’s were great, they would just stop and tell us to jump on to get a lift to our block. The shuttle to Garda was great as it was so frequent, never had to wait long. Waiting/bar staff were very friendly and accommodating. Spa was gorgeous. Whole place was very clean.

Shop was only open 2 hours a day and not all reception staff would sell bottles of water outside of those hours. Location isn’t ideal as it’s a long walk to Garda or to a restaurant outside of the resort and even though the shuttle was brilliant, you have to be mindful of the time that they start and stop otherwise that 5 minute journey will cost 20€ in a cab. Only one set of pool towels for the whole duration of the stay wasn’t appropriate.

We had a wonderful 3-night stay at Poiano Garda Resort. The location is beautiful, surrounded by greenery with stunning views over Lake Garda. Our Junior Suite was spacious, comfortable and perfect for our family. The huge pool was a highlight, and breakfast had plenty of choice. The free shuttle into Garda was really convenient, and the staff were friendly and helpful throughout our stay. A beautiful, relaxing resort with a lovely atmosphere and a great base for exploring Lake Garda. We’d happily return! ❤️

The resort is quite hilly and spread out, so getting around can be tiring especially in the August heat.

We were only there one night, so did not really get to enjoy the pool or spa (which we tried, but they had no services available). The reception desk agent was very nice and helpful with our check-in and explanations of things to see and so in the area.

The food at the restaurant was really disappointing! The food was sub-par and was served lukewarm. It was the worst meal I have had while in Italy. The wait staff was apologetic, but it seems like they have heard it before.