Tokyu Stay Ikebukuro

The welcome was very friendly and the staff were always helpful. The amenities were accessible and the washing machine/dryer in the room was the absolute highlight for me. The shampoo/conditioner was very lovely and the bidet was the best. Luckily we had google translate downloaded to it was easy to translate the controls for the tv and the washing machine

It was very small. We did not expect the room to be as small as it was. It would be perfect for someone on their own or short couple but we felt like we were on top of each other with all the luggage in the room too.

very good location

breakfast - interesting having frozen items to bring back to room and microwave, but not very tasty.

Great staff, great facilities and amenities, clean space

Nothing, everything was great

the property had some rare but welcome amenities in the room such being a microwave and a washer and drying machine. the staff were fantastic and eager to assist me as well as seeming to have a number of different languages spoken.

a note is that the property is located in a particularly seedy red light district on the west side of ikebukuro which isn’t necessarily an issue but definitely something to note for women and families and also I also did note that on a number of occasions i was able to hear the sounds of “activity” from the buildings adjacent my room but was usually able to block it out by closing the window. the rooms where not made up or cleaned without an extra service charge and I did find some marks in the bathtub and sink that hadn’t been fully wiped down, there was also minimal room for baggage unless small which meant i had to cramp up the space of my already very small room and trip over my bags whenever i needed to move about. all this i would have been able to take in stride except the quality was not in my opinion worth the cost of the accommodation however it was also booked last Minuit during hanami season . the staff were all exceptional and deserve credit however i found the level of cleanliness, lack of room tidying or other services to be a let down for me personally however staying here effectively gives you the experience of managing things on your own as if it’s your own apartment.