Sinclairs Retreat Dooars, Chalsa

Should have included non veg soup

A bit more variety on the breakfast.

Staff behaviour, great loaction and cleaniliness. I addition to that the sprawling complex to move around. Ample parking place and quality of food.

A limited menu option.

Very poor service. Not expected in Sinclair. The food ordered was served in plastic containers like Swiggy or zomato. There was no lock inside the door. The main door was easily opened by the staff using the master key. As we were walking in Park, the staff opened the room evem we had the key of the room and kept water bottle without informing us. They can have opened the room if we had some private moments in the room. After all no privacy. Watching recent incident in country about opening the room of hotel using the master key which it scared us. At least they should provide one additional lock except the key lock from inside. They have also not option of a single king size bed as shown in booking. Only two separate beds provided. Basic amenities like bucket and mugs were not provided in toilet. Overall bad experience.