Suites Plaza Hotel & Wellness

Cleanliness

Room toiletries can be auto replenished without requesting

The kids room was great

The restaurant buffet is awful

Great location , facilities , rooms and equipment ,

Room was too hot and couldnt control it properly (and window opening would lead to street noise ) Pretty late cleaning schedule (sometimes 5pm)

The hotel advertised that it came with spa facilities that the whole family could use and that it came with parking. That was one of the main reasons for booking this hotel. My mistake that I didn’t realise a family room meant a large double bed and a pull out sofa bed. My teenage children struggled to sleep on the very uncomfortable sofa bed.

When we arrived we were told that their parking was full and we would have to move our car to the public car park. The rooms are tired and need renovation. The spa facilities have to be booked, we were there for 2 days so we got a slot for the next day, they only give you a one 1 hour slot. There’s a small indoor heated pool, a sauna and a steam room. It’s nice but not like what the hotel advertises. There’s a small soft play area too which would be amazing for small children. Breakfast was ok, lots of nice coffee shops near by. Bit of a walk to the main shopping area but Andorra La Vella has changed a lot over the years and there are lots more shops on the walk on the way to the main shopping area.