Hotell Zäta Longstay

The clean and modern rooms are very comfortable and have everything you need. I chose a studio, so this included a kitchenette, but I was not expecting to also have a whole common kitchen on my floor, so this was a nice surprise, since the kitchenette is pretty small and limited in use. The location is very practical, near to the tourist attractions, stores, etc. The contactless check-in and check-out were very quick and easy, since the information you get before is very clear.

The location is practical, but the hotel is in the middle of a shopping street, so my view on a chain clothing store didn't feel very charming vs what you might expect from a relatively small lakeside town in the middle of Sweden. It's a contactless hotel, so the reception is mostly closed and you don't see a lot of staff, which feels a little less personal, and you don't really have the option of getting some nice recommendations from locals, as you could in other places.

It was ok , the elevator worked every other time.

It was very cold , it was the third time that we came but this time it was really cold.

The microwave, the bed softness, cleanliness, and chromecast capability, and not least, location.

I would have liked instructions on the check out procedure and bag storage without needing to reach staff by phone/waiting at the reception until the staff arrived.

The rooms are decently clean.

Totally unmanned. The shared areas were a complete disaster. The kitchen was dirty every evening, and it was basically impossible to cook anything, not even an egg.