Porcel Ganivet

It was in great spot. Close to everything. The shower pressure was great and the room cleaners did a great job. The staff at check in were amazingly helpful and kind.

The beds were moving apart in the night noisily. Normally when we book a double configuration they dont put two singles next to each other like that. We kept getting woken up by people in the corridor. The sound proofing was not great. The barman was quite unhappy and we heard him be rude to another customer. The loungers by the pool are possibly the most uncomfortable I have ever used with a hard metalbar pushing into your back when you lie down .

Location, Bar and breakfast

Beds, shower clotted drainage (in two different rooms), problems with the shower water temperature. The hotel is showing its years

The location is great, and the swimming pool area very nice with hot weather. Nearly everything is within walking distance

The pool is only open from 12 to 9 pm, a morning swim would be very nice. The bartender was not motivated or friendly. Not rude but un-interested.

I liked that although the room was very small there was a place for suitcases. Often times there’s nowhere to put your suitcase comfortably.

I don’t think there was a fan in the bathroom and it smelled. The bed could’ve been more comfortable. The pool is very misleading. It’s probably no more than 3 feet deep. I didn’t even use it. It’s for tanning and perhaps getting yourself wet when you’re hot, but it’s not for swimming. I didn’t like the female at reception. She was unfriendly and forced herself to smile and help us. She didn’t bother telling us that Cort Ingles, the department store, has multiple buildings. Although the location wasn’t bad it’s a solid 15 minutes to walk to Plaza España or the food court. I would have preferred a location closer to Gran Via.