14 Floor Hotel

Location, breakfast and roof terrace views

Staff were very helpful, particularly the kind gentleman that checked us in. The balcony was the highlight, which was a very spacious area to get some air and enjoy the view.

The breakfast was a bit bland.

Spokojnie i czysto oraz smacznie

Wszystko ok

On the positive side, breakfast was decent, the staff were very friendly and helpful, and the location of the property itself is convenient. However, these positives do not make up for the overall experience. Based on our stay, we simply cannot understand how this property has such a high rating on Booking.com.

This property absolutely does not live up to its Booking.com rating. In our opinion, it deserves no more than 6.5. I strongly recommend not being misled by the high rating, as we were. Thankfully, we only stayed for one night. First of all, this is not really a hotel in the usual sense of the word. It is located in a narrow passageway inside a high-rise building and occupies three floors (2nd, 14th and 15th). Several rooms open onto the same shared terrace, which means there is very little privacy and a lot of noise. We had two essential requirements: a safe because we were travelling with important documents, and a refrigerator because we were carrying medication. When we checked in, the safe did not work. We were simply given a key to it, which meant we had to carry the key around with us. The refrigerator also did not work, so eventually they brought us a replacement. On top of that, the balcony door leading to the shared terrace could not be locked, although they eventually fixed it. Dealing with all these issues took approximately an hour of our time, which was particularly frustrating because we were in a hurry to get to a meeting. The bathroom had such a strong sewer smell that you could honestly consider entering it wearing a mask. The sink faucet was also loose. The furniture was made of very cheap particleboard, and the soundproofing was terrible, especially from the shared terrace. To make matters worse, the shared terrace was being washed very early in the morning, creating additional noise and disturbing our sleep.