Barcaccia Luxury Suites

It was great! Really central and such nice staff.

N/A

Great location , room was spacious and comfortable Provided a lot of towels on arrival. Felt very safe and secure

Would have liked daily room servicing. The apartment was not serviced during our time there. We had to ask for extra towels which were easily accomodated

Great location and nice setup.

The location was great and easy to find. The shower was great and fresh, cooled water was provided. Everything was clean and you can store your luggage on-site after check-out. The room as airconditioning, with is very nice in the warm Roman weather! The bed is also nice and soft.

The "luxury" part was missed in our opinion. The matras was shorter than the bed frame and the provided pillows were very flat. The curtain and shutters don't block out all the light and there's a small window in the hall that doesn't have a curtain or shutters at all. Because this is an old building, you can hear everything very well. The front door slams and when someone entered the apartment above ours, it sounded exactly like someone was entering your room. Providing earplugs would probably be a good idea. Worst thing was the locations attempt to communicate with us beforehand. There's clearly a couple of automated messages that you receive after booking. These messages tell you you need to enter your details through a link, but the link doesn't work. They also threaten to terminate your booking if you do no enter your details. Any attempt to reach the owner about this problem or at least clarify weather your booking is still valid are ignored. If you call, they either won't answer at all, or tell you to message them. This made the months leading up to our holiday super stressful, trying to reach the owner, contacting booking and hoping our booking wouldn't be cancelled last minute (and where would our money go in that case?). In the end, we were just glad things worked out.