Hplus Premium Palmas

Location, it has parking and the breakfast.

The bed was super hard

The hotel structure is quite nice. High rise building with fast elevators, good breakfast, comfy bed, tidy and clean room. Powerful A/C, good smart TV. Fast check-in and most of the staff willing to help!

At certain times, there will be no hot water on the shower. It seems that for peak hours the amount of hot water simply is not enough. While this is understable and also easy to deal with, that's not something to be expected for this kind of stay. Most of the year you won't even bother with a hot shower, it is true. But across July, you probably will.

The location is very good, breakfast delicious, the staf very nice.

I really liked the comfortable and nicely decorated rooms and comfortable bed, also great shower.

Breakfast was good enough but quite minimalist compared to other hotels in this category. Staff was friendly and helpful but was disappointed that the thatched mat or rug in the room was full of sand and filthy underneath, really filthy and even though they said they would clean it several times, nothing was done about it till we left, also the towels were only changed after we specifically asked for clean ones. Also tremendous street noise like motorcycles and cars on a busy night in the rooms facing the streets and we were on the 14th floor.