The property was clean; however we did have an issue with a raccoon in the attic and a leak in the garage/game room. There was a live trap visible on the roof in the front of the house, and we heard movement in the ceiling. When the issue was reported, the only response was a maintenance person coming a day later to take a picture of the leak in the game room. There was no further communication from the property management. The day before we left the live trap was removed, but again no one reached out to let us know if the raccoon had been captured.

The space was great for our family! Plenty of space for all of us and easy access to the parks and Disney Springs. We’ll be back!

The house was perfect! The communication was perfect! It was perfect!

The house is really nice overall, the neighborhood felt safe and quiet. We had a few issues the jacuzzi was not working but it got fixed the next day, the pool was very dirty and had ants, but we didn’t spend the day at the house so I didn’t bother to call again for a cleaning. One of the upstairs baths will not drain and it will fill while taking a shower. Make sure you have only 3 cars because security at the gate will not let you in, the property manager informed us of this when we signed the contract but we had a situation and we ended up going in 4 cars. Demetrius from Global Resort was very attentive and helped us get a permit from the association so we can park the 4th car by the tennis courts but this process took like 4 hours so our family waited outside the condominium until we got a resolution. He also allowed us an early check in. Overall we were happy with our stay, but there were those minor issues that needs to be fixed in the house