Otantik Shumen

We had a wonderful stay at this hotel. The room was big and accommodated all of us. There was a kettle with tea/coffee and a small fridge in the room, hairdryer, towels etc. It was extremely clean, absolutely no dust or dirt anywhere and the housekeeper came in everyday while we were out to tidy and clean the room. There is also a small courtyard downstairs where we would sit and drink/eat food. It was lovely in the morning and in the evening as it was lit up. The children loved staying here and all the staff were very friendly and gave them a little treat at reception. Everything was perfect and we will definitely stay here again. Central location and great for sightseeing Shumen, Madara, Veliki Preslav ancient ruins, pliska etc

Lokalizacja w ścisłym centrum przy deptaku. Auto można zaparkować przed wejściem.

Wszystko było ok.

We stayed here for one night during our road trip to Ukraine. The host was kind and speaking Turkish. The room was really authentic 😄 Also it was very clean and well equipped.

I like the location, it was near where I needed to be. It was a hotel that I was told about from other people that were previously stayed there. They suggested that hotel.

When I arrived at the location I thought that I already paid when I booked the reservation, but then the staff told me that I needed to pay on the spot and so I did pay on the spot for the room. I don't like not having clarity over what I pay for or if I have payed 2 times. Then I arrive at my room, and there was a leak from either the fridge or the bathroom, I didn't even check where it came from. The bathroom as a whole part of the room was so small that the door couldn't open fully. Overall the room is okay, but thats all I can say about it, since it wasn't very comfortable the bed either. Also after arrival at the hotel for check in the staff member said that the guests were supposed to come 1 hour later than what's said to be a check in hour and the check out of the room 1 hour earlier from what's written about the check out time here in booking. So I don't think I'm very happy with my stay in the hotel. I believe there is much room for improvement but overall I didn't like my stay.