The Elgin Norkhill - Heritage Resort and Spa

A beautiful heritage hotel that lives up to its description, with charming royal colonial-style architecture and a lovely atmosphere. The food is excellent, the rooms are perfectly comfortable, and the staff are friendly and welcoming. A wonderful place to experience a touch of old-world charm in Gangtok.

Amazing stay during my Gangtok trip! The room was spotless, spacious, and very comfortable. The bed was cozy, the bathroom was clean with reliable hot water, and all amenities were well-maintained. The staff were polite and helpful throughout. The only small downside was that the room didn’t have a smart TV. Overall, a fantastic experience, I’d definitely stay here again.

Honestly, nothing! They truly go above and beyond to make your stay amazing.

Friendly staff, location, food, good wifi connectivity. Attention to detail.

I liked just about everything

Elgin Nor-Khill has a great location, within walking distance of MG Marg and Lall Bazaar. The hotel has an old world, vintage feel.

The property is definitely dated. Wall paint is chipping off in a few places, water leaking on the bathroom floors, floor tiling chipped in places. The facilitiea are the kind that would considered luxurious in the 1970s, and aren’t exactly practical today. They have some magazines in strategic places; random magazine issues from several years ago. An upscale property like this should be able to place recent publications as opposed to an India Today weekly issue from 2022. I had mixed experience with the staff. The front desk folks were very professional and helpful. So were the housekeepers. However, the porters and room service staff were constantly looking for tips for every single thing. Order some milk to the room? The delivery person hangs around asking multiple times if you got what you wanted, and “conveniently” reminds you that he is off tomorrow, “so if there was nothing else…”. The porters who helped with the luggage were even worse. I absolutely do not mind tipping hotel staff and routinely do so. However, it is off putting when every single porter / room service person drops obvious hints and acts super worried that you might forget to tip them.