It was nice and big plenty of room, nice comfortable beds, nice and bright

There was a leak coming from the toilet waste pipe, I did text and tell them I thougt they didn’t know but on a close inspection, there was a little cup underneath to catch the water so they new about it and didn’t fix it before we got there, so that was a bit poor

Accommodation excellent value for money, great location and had all the facilities required and host easily contactable if needed.

Could be doing with a more deep clean with some touch ups as some areas do look more worn.

The property was very nice and clean, it even had a lift which was very useful as my husband had not long had a knee replacement. The beds were very comfortable. Lovely to have your own parking space.

Would be nice to have sachets of tea sugar and milk until you can go to the shop and get some, also it would be nice to have a tv in one of the bedrooms

The apartment is well appointed and the beds were comfortable

The Keys to the property are in a lock box Down a side alley at least quarter of a mile from the property- you need to know this before dragging cases around Scarborough- also we were left the wrong apt keys in the key box - why they just don’t number them is beyond me- when contacted the guys manner made it very clear that somehow it was our fault and dispite coming to let us in (???seriously) we had ruined his day - in short the one member of staff we had to deal with was patronising and uncaring- not even a sorry for the inconvenience and mix up - nice place - shame about the staff!