Fairfield Inn & Suites Scranton Montage Mountain

Beautiful inside and outside

The ice machines not working

Beautiful view out back and very convenient location for what we wanted to do.

Our room view sucked.

Location and facilities were excellent

N/A

As on previous stays at this hotel, we had a nice, large room, on a high floor, facing the ballpark. Breakfast was okay, pretty much as expected. Very good location with restaurants nearby, and some shopping.

We had stayed here 4 other times during trips, and were very happy so we returned on our way to Maine. Our room was very nice, and the kind of room we have had in the past. Unlike previous visits when the hotel was newer, some things were not being maintained. Water in the bathroom sink drained very slowly. The ice machine on the 4th floor was not working so we had to use the one on the 3rd floor. There was food on the floor by that machine that had not been cleaned. When we were ready to leave on Sunday morning nobody was working the front desk….as I wanted to report these issues. I was at the front desk a few times, and nobody was there. I found out when we were returning home from Maine, that the person preparing the breakfast was also in charge of the front desk! Difficult to do both jobs.