Vila Galé Paulista

The breakfast was excellent. The pool area was very good. The quality of the rooms and furniture was very good but there was some room for improvement. Room service and the quality of the food at the hotel restaurant were quite good, with European prices. It was handy to stay here to walk to all central areas that anyone would be interested in in São Paulo, therefore, that was a great location.

I left very early from the hotel and the breakfast didn't start but they were working in the kitchen. I asked for an espresso at reception, and they said no. That wasn't nice.

The people working at Vila Gale were absolutely great. They were helpful, very generous, and friendly. They gave me a US/Brazil power adapter to use when I arrived late at night to check in, they gave me advice about where to find food and other items, and they were just lovely to interact with whenever I came and went. The location was unbeatable for access to the Paulista neighborhood. Highly recommend.

There was an online scam who contacted me via WhatsApp saying that I had to submit my credit card information for Via Gale or else my reservation would be cancelled. I nearly gave the information - but was suspicious - even as a foreigner. The scammer contacted me three different times saying they were with Via Gale and Booking.com and again, threatening to cancel my reservation. I can imagine other visitors very easily falling prey to this scam.

Very well located, very clean, nice and friendly staff.

Breakfast can honestly be improved, but next corner there's Bella Paulista 24x7, so no issue.

Ok location

Not very cosy