Zalel Hotels Laleli

Great location, friendly staff, nice clean hotel, and a good breakfast. Sehmus was especially helpful during check in, and for helping with the transfer.

Nothing really. The shower had a leak from the door - which meant a wet floor all the time. Can be easily fixed.

Actually everything has met my expectations based on the photos there. The staff was always kind and very helpful. The hotel has an excellent location (very close to the metro and Marmaray railway lines, with easy access to both IST and SAW airports; and only 4 tram stops to the historical centre of the city). You can also find some good and well priced restauarants nearby, which could also be important, as Istanbul has become much more expensive in the recent years. I'm a light sleeper, so I really appreciate the relativley good noise protection, especially considering that the building is right next to a main road. The bed was also comfy. The breakfast buffet has a good quality and various enough for a 3-4 night stay.

If I had to mention something, it would probably some minor failures in the bathroom from everday use (e.g. the toilet seat coming loose to the bowl and the flush plate coming loose to the wall).

Good value for money. Location quite central with lots of public transportation possibilities to arrive at your final destinations. Generally clean room. Staff is friendly

Breakfast is not very good but rather “ok”. There were underwear pants from another previous guest in our room when we arrive. Bathroom equipment does the job but isn’t really luxurious.

Location was good, standard was OK, looked like affordable option within decent budget. Bed was comfortable, room was cleaned everyday, with fresh bottled water. Overall breakfast was tasty, with good choice

We had Triple room in our reservation (Genius upgrade) - so room around 26m2, we got standard double - it says 21m2, but it was really tiny, around 16m2. When I asked for change, guy at the reception first started saying that we got triple, and he can add extra sofa for triple (no chance any extra bed would fit to that room), then he was saying that to get genius upgrade I need to write a hotel and request it in advance - of course that's not how genius upgrade works. Later he called and offered changing room (it turned out that to exactly the same size) so I had to walk around the hotel and look at offered rooms, after seeing first room (same size) I gave up - I didn't come to Istanbul for a hotel-room trip. Didn't want to waste my time. Overall, experience with front desk wasn't good. I didn't feel treated fair and honest way, rather fraudulent. Breakfast service was super slow, there was food missing in buffet all the time, tiny dining room, we had to wait for the tables.