Free Shuttle to Disney Theme Parks! Convenient Location Close to Everything

Great amenities for kids and families (two pools, dining options). Lisbeth at the bar was amazing.

Checkin was easy, however, after traveling for 10 hrs by car, we did not appreciate waiting for an elevator with so many teens. One of three elevators was out of order and coincidentally it so happen to have been a week that hundreds of young dancers and their moms were there for a dance competition. We were reassigned to a room, at our request, that was not near the staircase since our little Maltese would have stayed barking. However, I had to call the front desk for more towels because 3 towels for 2 adults was insufficient for a 3-night stay. We also needed a coffee pot exchange since the first coffee pot was not working properly. On one occasion only one elevator was working and we had to wait at least 20 minutes before going up to our room. Had we taken the stairs, we might have not been able to exit our floor. The fact that it was pet friendly was a plus. I have been a host before and knew to leave the room clean and all garbage tied up in a bag. Unfortunately, we had no desire to dip in the pool since there were too many kids occupying the pool which was rather small compared to how it appears to look in the listing. Another plus though was that I was able to use the fitness center.Unfortunately, we weren't able to take advantage of the shuttle ride since it only goes to the theme parks and our destination was to a wedding at the Grand Floridian which is in Disney, so we took an Uber for under 12 each way.Overall, budget wise, this place is ideal for family.

Clean rooms, good elevators, perfect location

Pool was great