Well we were off to a very bad start. they gave us a dirty room that wasn't cleaned. in the new room we had problems too with not enough pillows and no wifi. the men on the "emergency call number" had very very poor service who said they'd help multiple times but never did. and they almost never responded through the portal. so why did i give good reviews still? the new place they gave was fine and the location was fine and the price was fair and mostly, the service from the 2 women at the koko resorts call number once our trip was over were responsive and helpful. so i don't want to dissuade anyone from staying there since it may have just been that we had an unlucky experience in some ways.

The place was clean. very accurate. great location

Great location, nice view, walking distance to anything you need. Kitchen cooking equipment in need of updates.

There were some highlights to our stay, but also several unexpected challenges. The condo offered stunning views, and the bedding was adequate with all the essentials provided.However, we encountered several issues that made our visit more stressful than anticipated. After a long 11-hour journey, we arrived to find that the promised parking pass was missing. I spent 45 minutes circling the area looking for parking, and the garage attendant was unhelpful. Although we eventually found a paid spot and were later reimbursed, it was an inconvenient and frustrating start to our trip.There was also no welcome information provided in the unit, no details on Wi-Fi, laundry, garbage, or other basics, so I had to make several calls to the management company just to get settled.The lamp in the bedroom wasn’t functioning, which was an issue in the evenings. Additionally, the building's fire alarm went off twice during our stay, once at 6:00 a.m. and again at 10:00 a.m., forcing us to evacuate down 32 floors both times.We also received two separate notifications that the water would be shut off from 9:00 a.m. to 2:00 p.m., one of which happened to be the day of my son’s wedding. When I called the management company to express my frustration, I was met with a condescending tone and dismissive attitude, turning the conversation into a back-and-forth rather than a helpful exchange. Overall the experience required far more effort on our part than expected, with little support or solutions