The Saren

The stuff is very nice and helpful, room is cozy, nice breakfast

Hot water was not enoug, the plug of the bath was not working well

Absolutely amazing rooms! Our favourite place on this trip. Quiet and peaceful with an onsite spa and restaurant. Highly recommend for a relaxing gateway and only a short drive or ride to Nuanu Creative City which is well worth a visit. The staff were so friendly and professional and we would stay here again.

architecture and view of rice fields from room

it’s remote but that might suit some people staff lovely and helpful but sometimes struggled with English mainly in the restaurant Menu could be better for dinner and they could have offered a replacement for a meal i wasn’t happy with

Private pool. Design. General comfort.

We booked a 4 star hotel with private pool and an afternoon tea. Looking into the room, towels, quality and maintenance I would say it’s not worth 4 stars. The room looks in reality older than in pictures. The tap of the sink was broken (dripping all the time). We asked to fix it, but was never fully solved. The stone around the bath tub was broken and therefore also the tap of bathtub was not functioning proper. The wood of the windows around the swimming pool is rotting. In the toilet the same. They haven’t painted the rooms in a while, lots of stains on the ceilings and walls. The towels are grey and not white anymore, from many washings. Plus towels are broken. They clean the wooden table and night shelve every day with wood wax. This is crazy! Wax is for once per year or so, not daily! Once you come back into the room after a day out and you touch the table, your hands are oily! Also, that afternoon tea, which they promote even in the title of the room booking, it appears to be only once as welcome tea, not even daily. How dare you to write it in the room name then “room with afternoon tea”?! The restaurant is not as good as expected. The pancakes taste hard and not fresh, like they came from the freezer and are just heated.