Great location

Toilet seat broken

Location

The pillows, personal preference

The location so strategies...only 600 metres to Melbourne Central, reasonable price...clean, well equipped and not so different with the photo on the web

When we're arrived at apartment on 03.19 PM, the key hadn't in the loker box, so it's difficult to us to communicate since we didn't have the Australian phone number...But thanks to the receptionis of the building who borrowing us his phone, so we could communicate further... and then after 10 minutes, we check again the locker and the key had already in it. We do hope in the future the key already inside the locker box. And also information abaout garbage place please more details, since the place on the basement building and our room on the 6th floor, so we have to brought the garbage quite far from the room. Last, the KozyGuru ask us to pay some deposit money about AUD350, the day before we check in on Oct 13rd, 2025, and untill now Oct 23rd, 2025 we're not receive yet the refund of deposit (check out on Oct 18th, 2025), Information from KozyGuru, the refund will be pay after 7 business days, we do hope the refund will not delay. Since others apartment didn't required the deposit, so it's something different with others renter.

Great location. Extremely responsive and friendly host. Receptionists are very friendly. High quality shampoo and soap supplied. Supplied lots of toilet paper.

Bedroom carpet has many stains which seem purposefully hidden in the photos. Shower has black mold, leaks a lot which either makes the bath mat soggy or leaves a large puddle. Exhaust fan makes noise but doesn't do anything. Supplied towels extremely thin, additional towels $50+. No tissues supplied.