Beautiful property! Host was great with communication and prompt responses. My kids loved the hot tub!

Comfortable home, nicely renovated bathrooms. Enjoyed the billiard table and hot tub after hiking. Very quiet location, tranquil ravine view from the deck.

First of all, this was a great place to stay. We had three grandparents(70s) my husband and I and our 4 year old. The location of the cabin is outside Gatlinburg, which took us about 30 minutes to get into town. Also, I recognize it’s a mountain location but it is located about 1.5 miles up a pretty narrow and windy road. The house was extremely clean. We never saw any bugs, which we expected to because of the mountain location. We did use every bed and bathroom with our group and everyone reported the beds were comfortable, ample bedding, and pillows were available. We made use of the hot tub, which was well cleaned. The kitchen had plenty of storage and supplies for us, we only ate breakfast at the house. The only negatives for our family were not enough towels, with 6 people and a hot tub it seemed we were washing towels every day or at least drying them. Having a few extra would be nice. The drive way is very steep and on a decline. My parents get around very well for 70 but even they were a bit apprehensive navigating the driveway in and out of the car. The stairs were also very steep, however it didn’t seem to be a problem for us, as we usually only went up and down a couple of times a day. I would be cautious if you had small children or elderly parents who were unsteady on their feet. Overall, it was a great place to stay!

Our time here was a quick, last min. weekend for my Mom's birthday. We had 3 issues up front... #1: Getting into the house. Once you've reached the house, you'll have no cell service. We had 6 cellphone's present, with 5 different carriers & NO ONE had service. So we couldn't get the email with the door code to pull up. We should have known this, as we come to Gatlinburg at least twice a year! It would've been nice if it would've been mentioned in the email that cell service is non-existent, & to screenshot the email with the code! We had to drive back out, & halfway back to Gatlinburg to get service, Just to get the code! *Frustrating* A note in the email would've been nice. #2: Our main issue. From the moment we walked in, everyone removed their shoes. (Standard practice at our house) Very quickly we realized the floors were disgusting! Not visibly, Just by looking at them, they looked fine.... But within 10 minutes of arriving everyone's feet were black and littered with little pieces of stuff/trash...Like it had been a long time since the floors were cleaned.....DIRTY! The host contacted us the next morning, & asked how check-in was & how things were going. We told them about the dirty floors immediately. We were not expecting a refund of any sort, nor did we ask for a refund of any sort, nor did we receive a refund of any sort. I just want to be clear on that. They insisted that they had been there the day of our arrival, & that the house was perfectly clean & spotless including the floors! I have multiple photos of the nastiness that was all over our feet, even within minutes of showering. We sent them a couple of pictures.... & still they were insistent that the house was clean...that left us to feel like we were being called liars. (Not how you handle a rental business) Because this was a last minute Labor Day weekend getaway, there were very few cabins available at all. Otherwise I would have made new arrangements. Trust me, I wanted too! #3: Towels. 7 people staying in this rental. They left 8 towels, 3 hand towels, & 4 washcloths. Zero towels for the hot tub. This was brought up to them in the conversation about the floors, as to which no real solution was given. Literally they argued about how many towels were on premise! **If you are looking for a cabin in the Gatlinburg area, keep scrolling & pick a different one.** If it allows me, I will post pictures.