B&B Palazzo Solimena

A great location in Naples and an incredibly well-designed B&B that truly feels like a home away from home. We had a wonderful stay and couldn’t have asked for a better place to base ourselves while exploring the city. Nadia gave us such a warm welcome and looked after us throughout our stay, making us feel so at home. The owners also had excellent communication from start to finish, which made everything so easy. We would highly recommend staying here and would definitely return on our next visit to Naples!

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Host were very kind and informative, the accomodation was cosy and beautiful. The location is also excellent. I would recommend to everyone

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Location was good in terms of accessing places but there was a lot of street noise throughout the night with car horns sounding continually and regular emergency vehicle sirens. The lady we dealt with was excellent and readily available via WhatsApp for any queries or problems. Our room was large with a comfortable bed and plenty of wardrobe and drawer space and coat hangers. The bathroom was very large with a large shower enclosure, bidet and Jack and Jill washbasins. Whilst there wasn't a kettle in the room there was a communal kitchen area where you could access a kettle for tea and coffee and breakfast was self service from there too. There were umbrellas available to use and a place to store luggage after checkout which was useful. The place was very clean and we had no complaints.

The water pressure from the taps is very low, basically just a trickle so washing your hands and face or filling the kettle takes longer. Also the temperature of the water fluctuates between hot and cold.

The place is close to the metro station and the room is clean. easy to move everywhere

The hostess, Nadia, had a very unpleasant and unprofessional attitude. From the very first call, she started shouting, which left me shocked. Upon checkout, she also messaged me to leave the key, but due to a misunderstanding, her tone was again very rude. I strongly recommend that she attends training on how to deal with customers in a more professional manner. Alternatively, it would be better if she personally comes to the property during check-in and check-out to avoid any misunderstandings.