Barceló Monterrey Valle

I love everything from them always so kind

I have to ask for towels is the only but about it

Location

Maintenance

Breakfast was fine, considering I only paid a couple of dollars extra for it with my room (would not pay full price for it). Beds were comfortable, room was large, A/C worked well. Hotel is connected indoors to large mall which was a big plus. Some good food options in the mall. The location is good, but not terribly walkable besides the mall and the other mall across the street. The only real positive was the connection to the mall and its' restaurants.

arrived late and only one person working front desk, so a wait. First assigned room had wrong bed config and a dirty towel on the floor. we switched rooms but had to wait at reception again. Ground floor has no amenities, not even anywhere comfortable to sit. Mezzanine level had a small sitting area. There was a lobby bar there that was never open during our stay. Breakfast at the restaurant was not great, but ate it since it was included with my rate. Large window in our room with a giant ledge, but the blinds didn't work- window area had not been cleaned in god knows how long- it was filthy. Whole place is like a concrete bunker.

Location and breakfast is fantastic

Hotel facility needs attention, it is getting old and need to be reconditioned.