Madeira Bright Star by Petit Hotels

Nice modern decor & very clean. Quiet & relaxing. Extra towels provided when using the pool. Lots of lovely restaurants nearby within easy walking distance. Staff were pleasant, & brought Prosecco to our room to celebrate my special birthday. Breakfast was nice & varied & we were allocated our own table in the dining area, for the week. our last day, they ordered us a cab & packed up a large takeout out breakfast for us to take to the airport, as our return flight was in the early hours.

The room advertised a side sea view but it was barely visible due to a large tower obscuring the view. I was surprised there were no milk pods in the room as there were tea bags & kettle. When I asked for milk, I was told I’d have to pay for it! There were also charges for bottles of water in the room after the first complimentary bottle. Toiletries were also very sparse. Just a hair/ body wash in the shower & bar of soap by the sink. I would expect more from a 4 star hotel. Quite a few hills walking to / from the old town from the hotel, but Bolt cabs are quick & reasonably priced, & easily booked on the app.

I loved the size of my bedroom and the walk-in shower, both were excellent. This is a small charming hotel in a great location. The staff were super helpful and breakfast was the perfect start for the day. Final point - The bed linen was perfectly fresh and crisp and the towels smelled delightful.

How fast the week flew by.

Lovely hotel, spacious room, nice furnishings and fab location. Easy walk to the centre, lots of restaurants nearby, close to sea front. Breakfast was ok, although some improvements perhaps to be made. Very kind and welcoming staff.

Small things, some hooks to hang towels in the bathroom would have been useful. Would have liked an iron and ironing board in the room. Breakfast, I thought the coffee tasted really bad and the mugs for hot drinks were too small. Could be a bit more variety.

The air conditioning in rooms worked well. And it was so good to refresh in the swimming pool after a long and hot day. Rooms were clean and staff very welcoming. One of the rare hotels that prepared breakfast box as we left before breakfast

For a 4-star hotel there could be more choice in breakfast buffet. I had stayed also in 2-star hotels and they had the breakfast like this. In the breakfast room you should sit in the ordered place. It was not allowed to eat on terrace. I was surprised there was no welcome water bottle when we arrived.