Courtyard by Marriott Aruba Resort

My husband and I have stayed at this hotel for four years straight and it has never disappointed. We had a cancellation in flight and was still able to go back to this hotel with hospitality and concern for our issues. Highly recommend

We really enjoyed this location and walkable to some night life. The resort was relatively quiet and the beds are super comfortable. Plenty of great restaurants if your willing to taxi or drive around the island.

If possible to offer Aruban dishes as part of the menu. Please dont recommend the restaurant located in the area where the windmill is. Absolutely horrible

I liked the room size

I didn’t like that you had to ask for room service every morning or they don’t clean your room.

Bartenders & Bar Staff (Ms. Leidy) were fantastic on our stay overall. Pool area was very relaxing & lively as we met some great people from all around! Housekeeping was very tentative daily of cleaning room daily & providing essentials on request promptly.

The Front Desk personal screwed up on our room at check-in date when we had this reservation booked well in advance for a 2 QUEEN BEDS with Pool View. They gave us a room with KING BED with Pool View as our room was given away. When confronted of the mistake, they stated there were no available 2 QUEEN BEDS Rooms with Pool View available till the next day!. Unacceptable PERIOD on Courtyard Marriott part as I confirmed the room & type of room atleast 2 times within a 3 day period before we arrived. They gave us a 2 QUEEN BEDS room with no View as we really couldn't unpack & get settled like we wanted too. The next day they had the correct room type that should had been given to us in the beginning as we had to transfer our bags/luggage to new room. We finally were able to settled in the correct room fully! The lack of customer service & attention to details completely failed with this property. There was no sense of urgency of fixing the problem on day one of our check-in date or a up-grade offered due to their mistake at check-in. Giving a credit for 1 night after you charged my card for the complete stay (which did not have credit right away...took over a week for the credit) is not fixing the problem respectfully. I will not be staying at this establishment in the future due to the front desk personnel as our DAY 1 was NOT so relaxing for us with a lot of frustration!