Grand Aquarium

The pool slide was great fun for the kids

Musty smell in our room and bar staff didn’t come across welcoming.

we ordered a turkish breakfast and we had to order a cup of turkish tea as extra which is very unusual as tea is a staple part of the turkish breakfast experience. The tea also cost 110 lira per tea glass which is about 100% more than purchasing this outside of a hotel. The breakfast itself was good and we enjoyed this.

The cost of the tea, not enough sun loungers around the pool/

I had a wonderful stay at this hotel. The rooms were cozy and comfortable, perfect for relaxing. The swimming pool was clean and well-maintained, my daughters enjoyed swimming. Also lifeguard was always present, which made it feel very safe. The SPA was excellent — I had a massage at the spa with a male therapist — it was the best massage I’ve ever had. Very professional and relaxing. recommended!

Nothing

The facilities were very good & the children had a nice time

On the final 3 nights of our stay, the Friday foam party for the children was cancelled, 31 October. Due to a party for the local people which went on late into the night. Music so loud that our 4 children could not sleep. Sally at the hotel offered our family to go to the sister hotel, as she said Grand Aquarium would be extremely busy & the children probably wouldnt enjoy their night & that there would be nowhere to sit. This then led to the same situation the following night, meaning that again, we had to go elsewhere for the evening. It was a huge inconvinience & we were not offered any compensation for the inconvinience. We would like some form of compensation, as a result of the above issues. Extremely dissapointed, given this was a family holiday, with children. Please advise how you intend to resolve this with us?