Home2 Suites By Hilton Salem

The front desk staff was excellent. I don't know his name but a gentleman helped us by providing some information about the nearby Silver Falls State Park, which is the reason we chose this hotel for an overnight stay. The location was perfect. China and Ryan were outstanding answering all the other questions I had. The next morning, the breakfast was superb. I also enjoyed having some extra space and a legit seating area to read while washing clothes - most hotels offer 1 small chair in their laundry room.

The bed cover for the sofa bed was not clean. All items for the bed were in the zip bag which was already in the room, so that was easy enough, just putting on the clean covers. I did tell China that was my only complaint as we checked out.

Free parking, close proximity after silver falls, large space!

Nothing!

Clean, friendly staff, quiet.

N/a

It was clean.

The bed was so uncomfortable that we both woke up in pain and the pillows went flat the moment your head touched them. 2 pillows felt like I was sleeping with none. Had to sleep with my airplane neck pillow.