Atlantica Aqua Blue

The staff was so respectful and kind The room was so clean, bathroom is clean, the shampoo and conditioner so good, good facilities. breakfast is delicious

An absolutely stunning, peaceful, and relaxing place that is a must-visit for everyone. Everything was perfect, the food was fresh and very delicious, cleanliness and service exceeded our expectations. We stayed in a room with a spacious balcony overlooking the pools and the bar, allowing us to enjoy the evening entertainments directly from our room, feeling like we had our own private VIP loft. We will definitely return there for another round!

The only minor issue was the air conditioner, which was a bit noisy at high speeds and slightly disturbed our sleep. Also, the temperature control was limited to between 23–25°C. Aside from that, everything else was truly perfect!

The location was great, plenty of parking and everything within reach. The swim up pool with our room was amazing and the upkeep of the same pools and kids slides was very clean well kept. Staff was very helpfull and ready to help. Cleaning sevice was also great.

The reception and the outer look of the hotel gives you a wrong "luxury" impression. The rooms and corridors within the hotel lack maintenance and upkeep such as occasional broken tiles marked with danger tape, corridor fitted carpets coming off the floor, walkway doors difficult to open and room's bathroom door doesn't even closes due to moisture expansion. The worst part was the room AC which seemed to be on a timer during the night while we were asleep, randomly turning on and off automatically. This was definitely not door or temperature related as there was a 23deg limit on the wall controller and when the AC goes off, the room would definitely reach higher temperatures before it goes on again, sometimes it went off even for 20 to 30 minutes! The morning breakfast was ok, even though the scrambled egg was bad! ... very bad, dry and very watery in the bottom and one single toaster for a restaurant that can hold hundreds of customers at one go.

Good breakfast, kids playroom, mini waterpark in the hotel.

- Our room was full of bugs. A lot of ants and some other worm-like creatures that i cannot really name. (See pics) - The bathroom had a slight incline that was pushing the water into the main room. Not talking about the shower, the actual room. The bath was poorly mainteined as well (see pics). - The water kettle was not working. We asked for a replacement and we were told that it will be replaced immediately. It wasn't. We asked 2-3 times to get it. - We asked for hair dryer, which was supposed to be in the basic amenities. It never came. - We asked for a crib, 2+ months before our arrival. Guess what we didnt get....