Tropic Bacalar

We loved the proximity to the water and super friendly receptionist Adrian

The facilities looked a bit tired and could do with a refresh. The pillows were uncomfortable

The view from the room was gorgeous, and the property has a lovely lawn with hammocks to relax. There are a couple of restaurants for breakfast within a few mins walk. The shower temperature and water pressure were excellent.

The bathroom door is frosted glass meaning you may wake your partner at night, however the light in there is very dim (too dim to see properly often). The room could have done with a lamp or soft lighting, and only two towels were provided - we needed a floor mat and hand towel too really. We weren't expecting breakfast but told on arrival it was included, so thought thats why were were charged a little more than advertised... it was youth hostel style with a few items to help yourself and wash up afterwards - very disappointing. The experience felt a little "bare minimum".

Tropic is very tranquil and has a beautiful view of the lagoon. I loved the lagoon view from our room and the hammock on the balcony. We enjoyed hanging out on the lawn and could always find some shade to sit under. It was nice that they had a bar to sell drinks from 11-7. The room was clean and comfortable, but I had to ask for an extra pillow (which they provided). Breakfast is simple with toast, yogurt, fruit, and granola, but it was nice to have.

The lagoon is not very shallow off the deck so it wasn’t very easy for swimming and the shallow parts have a slimy/mushy floor. We ended up going to a nearby beach club with a pool to enjoy time in the water.

the hotel is situated on a really nice spot. the people who work there and the owner are really nice and friendly

the shower was broken. the toilet did not flash at all. the breakfast was very dull. I just think it does not worth the money we paid. staying in the nature next to the lake feels great but i think they should offer better rooms.