Tabino Hotel lit Matsumoto Milky white Onsen

Excellent location 5min walk from the station and the city center. Very beautiful onsen on the top floor, massage chairs provided as well. The room was very spacious and the bed big and comfortable. Last but not least, the most helpful staff we met in Japan by far.

The breakfast lounge was quite small, waited quite some time in line to enter.

The hotel provides a number of additional facilities and services that are a step above many others in this class; e.g. welcome drink, facility station outside the elevator on each floor, free iced dessert outside the public bath. It was particularly convenient to access irons/humidifiers/pyjamas freely outside the elevator on each floor, as opposed to having to go down to reception. The rooms are rather large (although I am cognisant of the fact that it is Matsumoto, having more space in general) by Japanese standards, and the hotel is very well located within minutes of Matsumoto station, restaurants, Matsumoto castle, and various rental car agencies.

The pillows were not great (although I would say they are standard for a Japanese hotel).

This is a very convenient location if you’re either getting in late or leaving early, or just want to be near the train station. Staff were extremely friendly. The breakfast was superb, I cannot imagine a more varied buffet. Maybe I was just tired, but the bed seemed unusually comfortable. And of course, everything was immaculately clean.

Nothing, it was exactly the hotel I needed.

I liked the facilities and location

It was poor value. We stayed at another nearby hotel which was both nicer and cheaper with a better location