We loved this property. It made us feel at home away from home, but with the added amenities of a beautiful pool and hot tub, we almost didn’t feel the need to leave. The the house was equipped with everything that we needed. The house were very responsive when we needed them, which was only a couple of times because everything is well organized. Location was great and neighborhood was very quiet and restful. This is a great place to stay.

This was a lovely home to celebrate our significant birthdays at in Palm Springs. The grounds were exactly as shown and there was lots of space to move around and have together time as well as privacy. The only issue was that the groundskeepers showed up at 7:30 on our first morning and used very loud leaf blowers (for the 3 leaves that seemed to be there) and then the pool maintenance came twice during our stay and managed both times to shut off our access to the hot tub/spa area. To their credit, the property managers were super responsive and had someone out the first time within 30 minutes, however it was too late to enjoy the spa on our last morning before we left. I hope they do a bit better with scheduling services with future guests considering that there was vacancy at our property both before and after our stay. That’s the only reason for 4 instead of 5 stars overall.

Beautiful home. Has everything you need to enjoy a palm springs getaway. Management company was a breeze to work with. Would definitely repeat

The house was lovely. The management was sub-par. 1) I paid extra to have the pool heated; they called & said they neglected to turn it on for the first day of our stay, & would refund me the 50. The heat still wasn't working; a technician came out. Still no heat the next day. Finally, the whole unit had to be replaced, so we had workmen in and out of the yard for several hours, and still couldn't use the pool. No refund was offered for the additional 2 days. 2) One morning there was a loud drumming, rumbling sound that woke everyone up at 6:00 a.m. It turned out to be something to do w/the water irrigation system. Another repair guy at the house, and we had to be around to show him where the problem was. 3) That evening, half the house had no water--2 bathrooms & the kitchen. Fortunately we discovered this before leaving for dinner--8 guests & no running water, no flushing toilets?! Another repair guy came out to fix THAT. 4) 8 guests & we had 8 bath towels. None in the closet marked "extra towels." We are active, hiking every day, etc., and a few extra towels would be nice for a "luxury" level rental. I texted and asked for more towels 3 times, and they said they'd bring some. They never did. 5) No laundry detergent; they did drop off pods but we'd already bought some. The stress of dealing w/all this felt like being a homeowner, not like being on vacation. I called 2 days ago & told ACME all this & was promised to "escalate" my complaints & call me back.Nothing so far.