Overall experience was excellent. Very clean accommodation. Great location.Only negative was there was a power cut on day 3 of our holiday, no power for 4 hours. When it came back on the fridge/freezer started beeping, temperatute display had an H on it. We reported this to management company, said someone would be out to fix it, heard nothing so contacted owner direct, responded immediately. Engineer came out said needed parts, owner said they would be back out to fix it and not to use ice machine part of freezer. Fridge wasnt keeping anything really cold. We have now checked out of accommodation, 10 days later, fridge/freezer still not fixed, not heard anything from owner or management company

We have stayed at Regal Palms previously. This was our first time as snow-birds. The property met all requirements, although a few upgrades would have justified an Excellent Rating such as higher quality kitchenware and a work surface like a desk or table in the family area for a laptop other than the kitchen table. The property is run by Orlando Rent-a-villa even though booked through VRBO which can make communication challenging at times.There is a resort fee on top of the rental. It run approximately 20/day, but Regal Palms maintains the property, including the fitness area and pool areal, very well.

Nice and comfortable. Very quiet and peaceful. Check in very easyF Famil friendly.

Resort was nice, condo was as advertised. We had many issues with our property that were never dealt with and others dealt with 5 days after checking In. None of the bedroom TV’s worked, our shower drains didn’t drain and were well up over our ankles after a normal shower, our refrigerator was warm and I lost groceries, I messaged the owner regarding this issue and losing groceries. No one cared that we lost food and a repair man wasn’t sent out till 5 days after our arrival. Smashed bugs were found on our kitchen cupboards and old ramen noodles were left crunched up on the kitchen counters upon arrival leaving us slightly concerned on the cleanliness of the rest of the property. We loved the pool however being closer would have been more desirable, I was also advised that the condo had plenty of pool towels inside the unit however only one was noted to be there. Lastly when removing bed linens on our day ot check out old blood was noted to be on 3 of our pillows. Wasn’t an awful experience however will never stay again! Also the condo rules are slightly outrageous. Any trash not in an actual trash bag in trash receptacle would be charged a 100 fee, also quiet hours of 10pm-8am, I have a family with littles and sometimes kids make noise so this was stressful.