Le Camere di Palazzo Bortolan

Wonderful old building with a lot of character and it is centrally located. Very friendly and helpful staff. Very clean and comfortable. It is right next to the river and very close to historic center ("old town). We enjoyed our stay and will certainly stay there again.

Once you figure out where to park while you are checking-in and then find the overnight parking place for the car at a nearby parking place, everything was great. If you arrive before the checking time, it takes some effort to coordinate the check-in and parking.

Character

Location; style

Difficult access for loading/unloading luggage. Key cards to use lift. Breakfast arrangements.

The room was impeccably clean and spacious.

Breakfast was extremely dissapointing. Had to walk to a nearby bar to get a coffee, juice, and a croissant or toast. All of that could be easly served at the premises of the hotel - get a coffee machine, a couple of bottles of juice and have the personnel bring those croissants/toast from that bar and serve breakfast at the hotel. It would add to the comfort of the guest. Check-out is also too early, 10.30 am - considering you have to walk to the bar to get breakfast. Parking instructions are also very poor - you could provide the guests in advance where exactly to park a car, instead of having to come to the reception first and get the instructions wich are very poor. And finally the story with the elevator - the guest is not supposed to press any buttons, the receptionist calls the elevator... We waited in that elevator upon arrival for quite a while because nothing happened. Then had to get out and call the receptionist again. She either forgot or had other things to do - not acceptable. As things are now, I don't recommend staying there. But with a bit of organization, improved breakfast, this could be a perfet accomodation.